Clear plans. Priced by feature scope, not by store revenue.

DezemberHub starts at a €50 base fee per month plus €50 per simultaneously running POS terminal, so a single shop with one POS terminal pays from €100. The recommended Business plan with full feature scope is €100 base fee plus €50 per POS terminal. Larger plans with more AI quota and cheaper POS prices go up to Premium. Store revenue, the number of locations and the number of employees play no role in the price.

You start with your email address and trial the full feature set for 30 days, choosing your plan only when you subscribe. We don't ask for payment details during the trial. The trial ends automatically, with no automatic renewal. You only pay once you actively choose a plan.

No, in any plan. We only offer monthly billing, and you can cancel every month. This applies from the Starter plan to Premium.

No. Setup and personal onboarding are included in the monthly price. The system is built so that you don't need paid training.

No, never. What you sell in your locations is completely irrelevant to the price. You pay the base fee for your plan plus the price per active POS terminal, nothing else.

From the Business plan upwards, branches, POS terminals and employees are unlimited; only the Starter plan is limited to 1 location with 1 POS terminal. DezemberHub thus fits everything from a single store to a multi-branch retailer. The number of branches, the number of employees and store revenue play no role in the price: you pay your plan's base fee plus the price per simultaneously running POS terminal, and spare POS terminals are always free.

Nothing, spare POS terminals are always free. We only count POS terminals that run simultaneously, because preparing for an emergency should not cost you anything. If a device fails, you simply start the spare POS terminal and keep ringing up sales, without surcharge and without checking with us.

No. Unlike many vendors, your plan's feature set is complete, with no patchwork of modules. The only exception is the optional e-commerce integration, because not every retailer wants to sell online.

It is an optional add-on in every plan and is billed on a usage basis: we provide you with a custom quote that fits your product range. If you don't sell online, you pay nothing for it. You can also use it without our ERP, as the DezemberHub Connector with your existing system.

For normal everyday use nothing extra, an allowance is included in every plan and grows with the plan size. From Professional onwards you can bring your own AI access. Very high usage is billed on a usage basis.

Support is available daily from 9 am to 7 pm. The guaranteed response times are part of the terms and conditions as an SLA: priority 1 within 4 hours, priority 2 within 8 hours, priority 3 within 48 hours and priority 4 within 120 hours. You have a direct line to the team that develops the software, not an anonymous ticket system.

For businesses with special requirements, we create a custom quote including personal implementation of your own workflows and integrations. Enterprise is available only through direct conversation, just get in touch.

No, data migration is part of the switcher benefit. Products, stock, and customer data come with you, and you can test in parallel with your old system.

Yes. Tell us how long your contract still runs, and we will find a fair solution for the transition period. You can already test in parallel with real data, without cancelling first. Just get in touch and you will receive a personal offer.

Talk to us. We look at your situation, your previous terms and your requirements, and make you an individual offer. Our prices are transparent and apply to everyone, and for special cases we find a solution.